While your first instinct may be to reach for the phone when your vehicle breaks down, if you prepare yourself beforehand for the call, the process will undoubtedly be significantly less traumatic and frustrating. Knowing what information you’ll be required to provide and what questions you’ll likely be asked will save you time and inconvenience.

Know How to Detail Your Location First

It may seem self-evident, but this is by far the most critical piece of information you’ll need to supply. Unfortunately, when people are in a panic, and most people are in distressing situations when they need a tow truck, it can be extremely difficult for them to articulate their location. [Read more…]